Publix Supermarkets has recently started offering a Valet service for its customers. Publix is the first grocery store to offer this type of service in the area. Many people have not had this kind of experience at a grocery store and may be interested by the concept, as it is unusual. Many students at HCC work part-time at Publix and even shop at the grocery store. Because of this the valet is relevant in case other stores begin to get the service, students can either work in the valet or use the valet service while shopping. The best way to get information on the topic is to interview associates who work in the valet to get an understanding of how the service works. Another good source would be a customer that has used the valet and get their opinion on the service. In order to complete this story I need to find out how the valet service works, how it got started and and the opinions of associates and customers.